Important information on the influence of the EU GDPR in the areas of video surveillance and customer counting

Are you using video surveillance or customer counters from eastek? Then order our information on the new obligation to provide information in public areas, e.g. retail.

Since May 25, 2018, the new General Data Protection Regulation (GDPR) and the new version of the Federal Data Protection Act (BDSG n.F.) have been binding. It introduces new information requirements for operators of video security systems
, which have become significantly stricter compared to the previous legal situation.

According to Section 4 Paragraph 2 BDSG new version, the circumstances of the observation as well as the name and contact details of those responsible must be made identifiable through appropriate measures at the earliest possible point in time. As a rule, this must be done using signs or stickers whose message can be perceived by those affected before they come into the detection range of a camera. Furthermore – and this is new – extensive information about the processing of the collected data must be made available to those affected in accordance with Article
13 GDPR “at the time of data collection”.

There is no grandfathering protection for older signage that does not meet the requirements listed below.

If the new information obligations are not complied with, the data protection supervisory authority can demand that the operator correct the deficiencies (Art. 58 Para. 2 GDPR) and impose a fine for the lack of transparency
(Art. 83 Para. 5 GDPR).