Important information on the impact of the EU GDPR on video surveillance and customer counting

Do you use a video surveillance or customer counter from eastek? Then order our Information on the new obligation to provide information in public areas, e.g. retail.

The new General Data Protection Regulation (GDPR) and the new version of the Federal Data Protection Act (BDSG n. F.) have been binding since 25 May 2018. This introduces new information obligations for operators of video security systems.
which have become significantly stricter than the previous legal situation.

According to Section 4 (2) of the BDSG (new version), the fact of observation as well as the name and contact details of the responsible persons must be made known by appropriate measures at the earliest possible time. This generally means
by means of signs or stickers whose message can be perceived by the persons concerned before they enter the field of view of a camera. Furthermore – and this is new – the persons concerned must be informed of the situation in accordance with Article
13 GDPR to provide comprehensive information about the processing of the collected data “at the time of data collection”.

There is no protection for older signs that do not meet the requirements listed below.

If the new information obligations are not complied with, the data protection supervisory authority can require the operator to remedy the deficiencies (Art. 58 para. 2 GDPR) and impose a fine for the lack of transparency.
(Article 83 (5) GDPR).